Home  /  Services

What we do

Salesforce services, end to end

Implementation, consulting, staff augmentation and managed services — plus the platform expertise underneath them: administration, Sales Cloud, Service Cloud, Lightning, AppExchange products and integrations.

Engagement models

Four ways to work with Cloudarsh

Start where you are. Most customers begin with one model and blend in the others as their Salesforce programme matures.

01

Salesforce Implementation

New rollouts and re-implementations, delivered in two-week sprints with a working demo at the end of each one. We cover discovery and process mapping, data model and security design, configuration and custom build, data migration, UAT, user training and post-go-live hypercare.

  • Sales Cloud, Service Cloud and Experience Cloud rollouts
  • Legacy CRM to Salesforce migration
  • Data cleansing, de-duplication and migration
  • Admin and end-user enablement
  • 30-day hypercare after go-live
6–10 week typical go-liveFixed price available
02

Salesforce Consultation

Independent advice before you spend the budget. We audit what you already own, tell you plainly what is worth keeping, and produce a roadmap your team can actually execute against — with effort estimates attached.

  • Org health check and technical debt assessment
  • Solution architecture and integration blueprint
  • Licence and edition optimisation
  • Build-vs-buy and AppExchange evaluation
  • Security, sharing model and compliance review
2–4 week assessmentsWritten deliverables
03

Staff Augmentation

Certified Salesforce professionals embedded in your team, working your backlog in your tools and attending your standups. You direct the work; we handle recruitment, cover, upskilling and continuity.

  • Administrators, developers, LWC specialists, architects
  • Business analysts and QA engineers
  • Guaranteed overlap hours with your working day
  • Scale up or down with 30 days' notice
  • Named backup resource for every role
Full or part timeMonthly flex
04

Managed Services

A predictable monthly plan that keeps your org healthy: user support, enhancement delivery, release management and proactive monitoring, all against agreed SLAs with monthly reporting you can take to your board.

  • Tiered end-user and admin support
  • Continuous enhancement backlog delivery
  • Seasonal release readiness and regression testing
  • Sandbox, deployment and DevOps management
  • Monthly adoption and health reporting
SLA backed24/7 option
Platform capabilities

The Salesforce skills behind every engagement

We are dedicated to building Salesforce solutions and helping customers extract the full potential and value out of the platform.

Administration / Configuration

  • Setup Salesforce system
  • Custom application setup
  • Setting up security model
  • Data model setup
  • Workflow and approvals, etc.

Sales Cloud

  • Sales Cloud setup
  • Sales Console
  • Lead, Account, Contact and Opportunity
  • Files sync and share
  • Sales forecasting, etc.

Service Cloud

  • Service Cloud setup
  • Service Console
  • Case management
  • Omni-Channel and Live Agent setup
  • Asset and order management, etc.

Lightning

  • Implement custom application
  • Classic to Lightning migration
  • Build Aura components
  • Build Lightning Web Components
  • Custom solutions, etc.

AppExchange Product

  • Cloud Highlights
  • Cloud Shayona
  • Cloud Recruitment
  • Custom application
  • Security review, etc.

Integration Services

  • Salesforce custom integration
  • Integration using Dell Boomi
  • NetSuite integration
  • QuickBooks integration
  • SQL database integration, etc.
Delivery process

How an engagement actually runs

01

Discover

Requirement workshops, process mapping and success metrics.

02

Design

Solution architecture, data model and integration blueprint.

03

Build

Configuration and custom development in two-week sprints.

04

Deploy

Data migration, UAT, training and a controlled go-live.

05

Evolve

Hypercare, managed services and continuous enhancement.

FAQ

Questions we get asked a lot

A focused Sales Cloud or Service Cloud rollout typically goes live in six to ten weeks. Complexity in data migration, integrations and approval processes is what moves that number, so we size it properly during discovery rather than guessing up front.

Yes — that is exactly what our staff augmentation model is for. You can start with one certified administrator or developer, part time or full time, and add roles as the backlog grows. Every resource has a named backup so holidays and illness do not stall your sprint.

End-user and admin support against agreed SLAs, delivery of your enhancement backlog, seasonal release readiness and regression testing, sandbox and deployment management, and monthly reporting on adoption and org health. Plans are sized in hours per month and can flex as your needs change.

Often, yes. We are frequently brought in for a specific capability — Lightning migration, an integration, an AppExchange security review — alongside an in-house team. We document what we build and hand it over cleanly.

We build custom REST and SOAP integrations, work with Dell Boomi as a middleware platform, and have delivered NetSuite, QuickBooks and SQL database integrations. If a system has an API or a database we can reach, we can connect it.

Fixed price where scope is genuinely clear — typically implementations and assessments. Monthly retainers for staff augmentation and managed services, priced per resource or per block of hours. Either way you see the estimate before work starts.

Not sure which model fits?

Send us a short brief. We will tell you honestly whether you need a project, a consultant, an extra pair of hands, or nothing at all yet.

Talk to a Consultant